What are the return conditions?
You are satisfied or your money back!
Have you ordered an item that you don't like, or have you simply changed your mind?
We promise to reimburse you.
Refunds will be considered if the item is returned in resalable condition, i.e. unworn and returned in its original packaging, within 14 days of receipt.
During the “sales” period, the return period is also 14 days.
To avoid making mistakes with your size, please refer to our size guide when ordering and ask for advice by phone at 07 71 24 78 97.
Return at the customer's expense.
1. Write your order number and the reason for your return on a piece of paper.
2. Pack the product(s) to be returned
3. Ship your package to the following address:
Himba FashionService Back 8 Rue René Coty85000 La Roche Sur Yon
Upon receipt of the package, our quality department will assess the condition of the returned merchandise. No returns will be accepted and therefore no refund will be issued if the returned product is worn, soiled, damaged and/or if the product is rendered unfit for sale. Any returned item must therefore include all of its original labels (barcode, composition) in its original packaging, perfectly intact.
If your return is refused, you will be informed by email, otherwise you will be automatically reimbursed within 15 days of receipt of your return by our logistics center.
Reimbursement is made by bank transfer or PayPal.
Return shipping costs are your responsibility. We only refund the price of the items invoiced.