Order tracking

Order tracking

Customer Service

Order tracking

Track your order and find useful information regarding delivery.

How can I get it delivered?

We deliver to the address of your choice (home, workplace, or holiday destination), both within France and worldwide. Your order is processed as soon as it is confirmed, from Monday to Friday.

Please note that, as a result, no changes to the delivery address can be made after your order has been placed.

The average delivery time for your order in Metropolitan France is 4 to 5 business days (excluding Sundays and public holidays).

When ordering online, you are often eager to receive the product; that is why we do our utmost to ensure you always receive your products as quickly as possible.

As soon as your order leaves our warehouse, you will automatically receive an email notifying you and providing your package's tracking number. You can then track your package at any time on the carriers' websites.